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Business Moderation for Team Leaders – S&P seminars

Business Moderation for Team Leaders – S+P seminars – Product No. K03

Communication Processes – Moderation techniques – conflict resolution

  • Confident and assertive in the meeting
  • Sharpen, provoke, polarise – how to stimulate discussion and make decisions
  • Techniques for a successful meeting
  • With a lot of speakers, moaners and know-alls skillfully handle – confidently and confidently responding in conflict situations

 

Business Moderation for Team Leaders – S+P seminars

 

Your benefits – Communication and conversation techniques – Business Moderation for Team Leaders – S+P seminars

> Practice-oriented communication and conversation techniques

> Meetings Guide: Best Practices in practice

> Resists and conflicts sovereign master

 

Practice-oriented communication and conversation techniques – business moderation for team leaders

> Self-confident appearance – The A and O strong communication

> Actively listening: making conversations successful

> Use question techniques and make decisions

> In critical situations, take the helm – effective call steering

> Overcome the 6 most common communication hurdles in the meeting

The following case studies are being trained with the participants:

Case Study 1: The Art of asking the right questions
Case Study 2: Steer discussions and make decisions

 

Conducting meetings: Best practices in practice – Business Moderation for Team Leaders – S+P seminars

> Make the goal clear! Set order and expectations at the beginning

> Group dynamic processes sovereign control and effective use

> Don’t lose the „Red Thread“ – the process plan as a tool

> Visualization methods: collecting and structuring ideas

> Time in the eye – techniques for effective time management in the meeting

> Prevent information loss: Log results and create action plan

The following case studies are being trained with the participants:

Case Study 3: Securing success, learning from mistakes
Case Study 4: „Rules of the game“ agree on the project team
Case Study 5: Skillfully visualizing

 

 

Master Resistance and conflict – Business Moderation for Team Leaders – S+P seminars

> The inner conflict: dual role as Moderator and executive

> Alls, quarrelsome and shy: techniques for dealing with different personality types

> Change of perspective – taking into account different perspectives and creating misunderstanding from the world

> If the group does not want to: resolve hard-hit situations

> Defuse and deescalate: 5 Strategies for successful conflict resolution

The following case studies are being trained with the participants:

Case Study 6: Double role as Moderator and executive
Case Study 7: You don’t know what to do next-what now?
Case Study 8: conflict resolution in meetings

 

Business Moderation for Team Leaders – S+P seminars

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Business Moderation for Team Leaders – S&P seminars